Transfer of NSW specialist disability services to the NGO sector

To support the successful implementation of the NDIS, all NSW delivered disability support services will transfer to the non-government sector. All services will be transferred by 30 June 2018.

The transfer of services refers to moving both the Home Care Service of NSW, and all the specialist disability services currently provided by FACS (those services provided by Ageing, Disability and Home Care under the old structure), to non-government organisations (NGOs).

Staff of the Home Care Service of NSW transferred to Australian Unity on 20 February 2016.

For further information visit the NSW Government's ADHC Transition information page.  

New support service for people transferring to non-government providers - Transfer Connect

Transfer Connect is a new support service for people with disability, their families or guardians, whose specialist disability accommodation services are transferring from government to non-government providers.  The service is available for people who currently live in FACS operated group homes in NSW and provides an avenue for them to raise questions or concerns about their own situation in the transfer process.

Transfer Connect enables people to access information either by calling a toll free number or meeting face-to-face with a Transfer Connect representative.

The service is provided by Mission Australia on behalf of FACS.

More information on when and how to contact Transfer Connect by reading the Tranfer Connect Brochure.

New operators announced for disability services

The NSW Government has announced the first two new providers, Northcott and House with No Steps, for supported accommodation and respite services across the state. Both providers have a long and proud history of delivering accommodation services to people with disability.

Northcott will cover Murrumbidgee, South Western Sydney and Western Sydney. House with No Steps cover Illawarra Shoalhaven, New England, Northern NSW, Southern NSW and Sydney. The remaining providers for the rest of the State will be announced later.

For further information visit the NSW Governement's ADHC Transition regarding the new operators page.